Secure texting

Secure texting v. normal texting:

Normal texting isn’t secure. In fact, native texting over cellular networks is the digital equivalent of sending a postcard to someone in the mail. Obviously, you wouldn’t want your mailman reading all your personal messages. And patients definitely wouldn’t want anyone reading the texts their doctors and nurses are sending to coordinate patient care. But an insecure text can be read by pretty much anybody.

To avoid this problem, many hospitals outlaw texting and require providers to use paging systems to coordinate patient care. But, pagers don’t offer secure texting capabilities and they aren’t really a step up from postcards. Infact, they pose more problems than postcards do, and are even more out-of-date. They’re about as useful as a personal page boy from the middle ages: cryptic, cumbersome, slow, and difficult to work with. Pagers definitely have some old-school charm and serve as a status symbol, but they’re not really an effective secure communications strategy, especially in healthcare settings. See for yourself:


The advantages of secure texting

To secure patients' medical information, and regain patient privacy healthcare organizations need to ditch their outdated communication technologies and find a secure messaging application that offers all the convenience of texting, without the risk of embarrassing security breaches. Secure texting services are HIPAA-compliant, reliable, and offer all the conveniences of 21st century smartphones.

If you had your way, which medical communications technology would you want in your hospital? 

Secure texting | I want to know more

Pagers | They aren’t that bad… are they?

If you’d like to learn more before making a decision, explore our secure text messaging guides and read our latest whitepaper:

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