Biometric patient identification

Imprivata PatientSecure is a positive patient identification platform that creates a 1:1 match between individual patients and their unique medical records, accurately retrieving patients' digital health records using biometric identification across all points of care. Imprivata PatientSecure integrates directly with a healthcare facility's EMR, ADT, EMPI, and other HIS systems. This improves patient identification by:

Imprivata enables hospitals to positively identify patients through a variety of biometric options such as:

  • Palm-vein biometric identification – Palm-vein scanning can be used in any workflow including non-responsive patient identification. The solution can also be taken mobile on WOWs and tablets for bedside registration as well as other points of care. 
  • Iris biometric identification – Iris scanning offers a touchless patient identification solution while also enabling single-step photo capture at the time of biometric enrollment

Imprivata PatientSecure offers:

Highly accurate biometric identification

Imprivata PatientSecure replaces traditional patient identifiers with biometric identification, a far more accurate patient identification approach. Biometrics do not change over the course of a lifetime and cannot be duplicated or forged. The solution can even be used to positively identify Jane and John Doe patients in critical care.

High patient adoption rates

Imprivata PatientSecure has a high patient success and adoption rate. Patients appreciate the non-intrusive process that does not require them to share their Social Security Number or other sensitive patient identifiers with hospital staff.

“The feedback from the patients about Imprivata PatientSecure has been extremely positive. The compliance rate of our patients has been 99+ percent. They love it! They think this is the greatest thing we have ever done. They really appreciate not having to give all of those patient identifiers each time that they come in.”

Jim Schwamb, former VP, PFS,
Bay Care Health System

Easy deployment

Imprivata PatientSecure is easy to deploy and integrates seamlessly with all leading EHR vendors, self-service kiosk solutions, and IT infrastructures. Imprivata helps customers through every step of their deployment and enrollment process, providing continuing support for customers’ evolving needs.

Easy patient enrollment and identification process

The initial Imprivata PatientSecure enrollment process is quick and easy, requiring roughly the same amount of time as a routine paper check-in process. Biometrics are easy-to-use and less intrusive than traditional patient identifiers, making it an ideal form of identification for any patient, at any point of care.

Vastly improved patient experience and reduced wait times

Imprivata PatientSecure allows patients to access the right care, quickly. The solution streamlines check-in and registration processes by using fast and accurate biometric identification to retrieve patients’ medical records. When deployed with a self-service kiosk solution, Imprivata PatientSecure can reduce wait times even more significantly. Overall, Imprivata PatientSecure improves patient satisfaction, streamlines care delivery, and improves important patient satisfaction measures (such as HCAHPS scores) that impact hospitals' Meaningful Use targets.

High ROI and low maintenance costs

Imprivata PatientSecure is easy to deploy and maintain. Imprivata PatientSecure provides significant ROI and improves the efficiency of clinical staff, allowing them to spend more time focused on their patients and less time dealing with paperwork or ineffective technologies.

Continuing Support for customer needs

Imprivata PatientSecure customers are paired with customer success managers who support every step of their individual journey with Imprivata. Imprivata also provides learning resources, troubleshooting advice, and an extensive customer portal to ensure that every customer gets the most out of their Imprivata biometric identification solution.